Trueline Building Services

The Trueline Process

Undertaking a building project at your home can seem a little daunting to most of us, so many unknowns - where to start, do I need plans, how long will it take?

The following information is designed to clarify and answer many of those questions.


You have some ideas of what you would like to achieve with your renovations or additions. OK, so where to now?


  1. Contact Trueline Building Services either by phone, fax , email or by completing the contact us form on our website.
  2. Our friendly reception staff will be able to arrange an on-site consultation at a time that best suits you.
  3. A trained sales representative will visit you in your home, listen to your ideas, discuss options & make informed comments & recommendations. He has a vast array of samples, plans & photographs of previously completed projects.
  4. Over the course of the following week the representative will put together a scaled, detailed sketch of your proposed project along with a formal written proposal with pricing options. This information can be forwarded to you by mail, email or delivered and explained in person.
  5. No doubt there will be many things you will want to discuss after receiving this information, the sales representative will give you a follow up call and in most cases will revisit clients a number of times to make any necessary alterations to achieve a project design thats meets all your requirements.

To date all the above is free
of charge and free of obligation.
  1. If you decide to proceed with the agreed proposal, then a building contract will be formulated and presented for signing.
  2. Once a contract has been registered the design will be sent to our licensed architect and a full set of plans including 3D images will be generated. These plans will be reviewed by you and once approved they will be sent to our private certifier to commence the approval process
  3. Once approval is obtained we will confirm start dates and time frames, you will be introduced to the building supervisor who will oversee your project.
  4. During construction your building supervisor will be in continual communication with you , visit the site daily and answer any queries. Your sales representative will also be available for contact at any time.
  5. Completion day. All construction is finalised to your complete satisfaction. Over the coming weeks the certifier will be booked to do a final inspection and sign off on the completed project.

Contact us now to get started.

Trueline is a HIA Member
Master Builders Queensland - Trueline